We ship all orders to a United States address via USPS. Each package will have tracking and insurance of the valuation of the item.
Items will be shipped within 5-7 business days using the above method. *with current shipping delays and transportation issues it maybe be longer for shipping
IF YOU WOULD LIKE TO INITIATE A RETURN PLEASE EMAIL MILKHONEYCOLLECTION@GMAIL.COM IMMEDIATELY, TO CHECK ELIGIBILITY.
Purchases may be returned from online. Online returns must be requested within 7 days of shipment date and items must be received within 14 days shipment date. Items received after 14 days cannot be returned.
SALE ITEMSSale items are not eligible for returns for refunds they are eligible for return for store credit only. No exceptions. Please review item description and photos before purchasing. This includes full priced items with a discount code used.
PACKING AND SHIPPING
Once a package leaves our warehouse, and tracking and shipping information is provided it is then in the hands of the post office. If a package shows delivered but you do not see it, you need to reach out to your local post office to file a claim. It is the sole responsibility of the post office to either find the item or give a “refund” through insurance.
Buyers are responsible for all shipping costs and fees. Buyers are responsible for return shipping, as well as adding insurance if they would like, if the item gets lost, stolen or otherwise in transit back to us, that is the responsibility of the shipper, those items will be marked as "return to sender" and sent back to buyer. Buyers are responsible for packaging the item in caring packaging to cover the risk of it getting damaged in transit. If item is damaged or in any other condition than the condition it was in when it left the M+H warehouse, they will no longer be eligible for a refund. We recommend bubble wrap and a box that is not much bigger than the item.
You will receive an email once your return has been received. Please allow 48 hours for re-authentication and processing. Once completed, we will refund you for your purchase MINUS THE COST OF SHIPPING. Please note, credit card refunds may take up to five to seven business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers.